HELP CENTRE


Packaging & Delivery Options

Voucher by Email
If you want to surprise them with something special in their inbox then choose an Email Voucher. Perfect Day Email Vouchers are full colour and contain information about the experience, including how to register and how to book. Email Vouchers can be sent to you or direct to the recipient and will be dispatched within ten minutes.

Delivery: IMMEDIATE - send to yourself or direct to the recipient's email
Cost: FREE

Gift Pack by Post
Have your voucher delivered in our beautifully presented gift pack containing a Perfect Day Experiences gift voucher, personalized with your own special message or left blank for you to fill in yourself. Also inside the pack is a congratulations letter and information cards detailing everything the recipient needs to know about their Perfect Day Experience, from what they'll be doing, to how to book and what to wear.

Delivery: Order before 2pm EST and we will dispatch the same day. Orders received after 2pm EST will be shipped the following business day.


Missing Gifts & Redelivery

Please Note: It is the responsibility of the purchaser to ensure that the correct email or postal address was entered during checkout.

Missing Email Vouchers
If you selected email voucher delivery and it has not been delivered after 10 minutes please please check your junk or spam folder as it is possible the voucher was mistakenly delivered there.

Missing Gift Pack
If you selected Gift Pack delivery and it has not arrived within the specified delivery time (3-7 business days for standard mail or 1-2 business days for Express Post) please contact us quoting your Voucher Reference # (found on your email purchase receipt).

Redelivery
Email Vouchers will be resent at no extra charge. Please contact us quoting your Voucher Reference # (found on your email purchase receipt) and the email address for delivery and we will immediately resend your Email Voucher.

Gift Packs that were originally miss-addressed at checkout can be redelivered and current postage rates will apply. Please contact us quoting your Voucher Reference # (found on your email purchase receipt) and the postage delivery address for delivery and we will arrange for redelivery.