How it Works
Making a Purchase
Using Your Voucher
Expiry & Extensions
Refunds & Exchanges
Terms & Conditions
Payment is non-refundable. Perfect Day Experiences does not process any returns or reimburse any payment transactions on any purchases of experiences or Gift Certificates. Unbooked and valid experiences can be exchanged free of charge - see Exchanges terms below.
If you have received an experience that doesn't interest you, you may exchange it
for a Perfect Day website credit to use towards purchasing an alternative experience.
Please note: exchanges are only permitted on unbooked experiences. A voucher may
be exchanged once without attracting a fee - all subsequent voucher exchanges will
incur a $15 administration fee per voucher.
If you exchange for an experience of lesser value, any remaining balance will be
held in credit on your account and subject to the same expiry date as the original
Exchanged vouchers and any resulting website credits will expire on the same date
as your original voucher.